Lynn Vo

Shearling Sheepskin

Store in a cool, well-ventilated space, away from sunlight and heat sources. Regularly brush with a soft-bristle brush to maintain texture and remove surface debris. For light soiling, gently clean the affected area with a damp sponge or cloth—avoid oversaturating the material. Do not use harsh chemicals, solvents, or abrasive cleaners. If wet, allow the Shearling Sheepskin

Suede Leather

Gently remove surface dust using a dry sponge or soft suede brush. For stains, lightly blot (do not rub) the affected area with a damp, lint-free cloth. Allow to air dry completely. Once dry, restore the nap by brushing with a suede brush or clean sponge. For persistent stains or damage, consult a specialist in Suede Leather

Leather

Avoid prolonged exposure to direct sunlight or high temperatures. Keep away from sharp objects that may scratch or damage the leather. If the product comes into contact with water or liquid, blot immediately with a clean, dry cloth. Use a vacuum with a soft brush attachment to remove dust. Only use professional leather cleaning services. Leather

Leatherwear Care

At our core, we value the integrity and character of natural materials. Each leather piece is unique, with subtle variations in tone, texture, and markings that are hallmarks of its authenticity. These natural features should be celebrated, not mistaken for imperfections. To preserve the beauty and longevity of your item, please follow the care guidelines Leatherwear Care

I placed an order, but I didn’t receive a confirmation email. What should I do?

We’re sorry for the inconvenience! Sometimes, order confirmation emails can be delayed or blocked due to platform issues, especially with PayPal. This is usually a temporary issue, but here are some steps you can take: Check your spam/junk folder: Sometimes, confirmation emails are mistakenly filtered. Verify your email address: Double-check that the email address you I placed an order, but I didn’t receive a confirmation email. What should I do?

Tarnishing & How to repair

All sterling silver will tarnish naturally over time, just like every other piece of silver jewellery you own. But when it comes into contact with substances like perfume, salty air, sulphur, skin creams, hairspray, chlorine, and an acidic sweat pH, it will happen much more quickly. The wearer’s sweat and maintenance practices have an impact Tarnishing & How to repair

Storing your sterling silver

Sterling silver and any metals do tarnish over time and regular cleaning along with a safe storage will prolong life and preserve freshness of your beloved jewellery piece. Make sure to apply perfume to your skin first and let it dry before accessorising with jewellery. Due to the strong chemicals in some soaps and detergents, Storing your sterling silver

Cleaning your sterling silver

Silver is a precious metal and needs looking after. This can be achieved by regular cleaning with a cloth in circular motions (please remember to wash hands afterwards). Cleaning can also be achieved with lukewarm water or a small amount of silver washing liquid and a soft toothbrush. Avoid using any silver dip cleaning products Cleaning your sterling silver

General

All Fancì Club silver jewellery & custom metal accessories are genuine and hand-made locally by Vietnamese artisans. Silver is a highly sustainable metal material, as a natural element, it will react with the environment. Here are our guidelines for caring for your Fancì Club accessories metals. This can also be applied to any silver jewellery General