Only manufactured flaws/wrongly delivered items purchased on fanciclub.com are eligible for return.
Clothing lines are NON-REFUNDABLE/EXCHANEGABLE unless they are manufactured flaws, wrongly delivered, or made-to-measure. Unfit items are NON-REFUNDABLE/EXCHANEGABLE unless consulted with us before the purchase.
Jewellery is NON-REFUNDABLE under any circumstances.
Accessories (bags, shoes, choker, gloves) are NON-REFUNDABLE unless they are manufactured flaws/wrongly delivered.
Items purchased during promotion/sale period are NON-REFUNDABLE under any circumstances.
Customers must inform us regarding any issues with the order within 7 days after receiving the order. We will not process any request after that period of time.
Shipping fee is non-refundable except for orders cancel within 24 hours.